Our Privacy Statement

Effective Date: February 25, 2025
Christ
City Church (“we,” “our,” or “us”) is committed to protecting your personal information in accordance with applicable privacy laws, including:

• The Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25)

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or mobile applications (“Services”), including those powered by our platform provider, Subsplash.

1. Privacy Officer
Christ City Church has designated a Privacy Officer responsible for compliance with privacy laws.
📧 Email: privacypolicy@christcityministries.ca
📍 Address: 449 Dundas St, Woodstock, ON
You may contact us for any privacy-related questions, requests, or complaints.

2. What Personal Information We Collect
We may collect the following information:

• Name, email address, phone number
• Mailing address
• Donation and payment information
• Prayer requests and submitted messages
• App and website usage data
• Device and location data (with consent)

We limit collection to what is necessary for the purposes described in this policy.

3. How We Collect Your Information
We collect information:

• Directly from you (forms, registrations, donations)
• Automatically through cookies and analytics tools
• Through third-party platforms (e.g., Subsplash)

4. Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this policy.
For Quebec residents, consent is:

• Clear, free, and informed
• Requested for specific purposes
• Withdrawable at any time

You may withdraw consent by contacting us.

5. How We Use Your Information
We use your information to:

• Provide church services and communications
• Respond to inquiries and prayer requests
• Process donations securely
• Improve our website and services
• Send updates, events, and announcements (you may opt out)

We may also use anonymized data for analytics and improvement.

6. Sharing Your Information
We do not sell or rent your personal information.
We may share your information:

• With service providers (e.g., Subsplash, payment processors)
• When required by law
• To protect safety, rights, or security

All third parties are required to protect your information.

7. Cross-Border Data Transfers
Some of our service providers (including Subsplash) operate outside Canada, including in the United States.
As a result:

• Your personal information may be stored or processed outside Canada
• It may be subject to foreign laws, including access by authorities

We ensure that appropriate safeguards are in place to protect your data.

8. Cookies & Tracking Technologies
We use cookies and analytics tools (e.g., Google Analytics) to:

• Improve website performance
• Understand user behavior
• Enhance your experience

You will be asked to consent to non-essential cookies.
You can manage cookies through your browser settings.

9. Data Retention
We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations

When no longer required, information is securely deleted or anonymized.

10. Data Security
We implement appropriate safeguards, including:

• SSL encryption
• Secure systems and access controls
• Administrative and technical protections

While we take reasonable measures, no system is completely secure.

11. Data Breach Procedures
In the event of a confidentiality incident (data breach):

• We will assess the risk of harm
• Notify affected individuals if required
• Report to regulatory authorities where applicable

12. Your Rights (Canada & Quebec)
You have the right to:

• Access your personal information
• Correct inaccurate data
• Withdraw consent
• Request deletion of your data
• Request information about how your data is used

Quebec residents also have the right to:

• Data portability (where applicable)
• Be informed of automated decision-making (if used)

13. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent.
If such information is identified, it will be deleted promptly.

14. Third-Party Services (Subsplash)
We use Subsplash to provide:

• Mobile app services
• Messaging and communication
• Online giving
• Content delivery

Subsplash may process your information in accordance with its own privacy policy.

15. Updates to This Policy
We may update this policy from time to time.
Changes will be posted with an updated effective date.

16. Contact Us
For privacy-related inquiries or requests:
📧 Email: privacypolicy@christcityministries.ca
📍 Address: 449 Dundas St, Woodstock, ON

17. Consent
By using our Services, you acknowledge and agree to this Privacy Policy.